Terms & Conditions

By accessing, registering, or using the services provided by william hill, you agree to be legally bound by these Terms & Conditions. These terms constitute a binding agreement between you (the User) and the platform.

We reserve the right to update these terms at any time. Continued use of the website or services after updates have been posted constitutes your acceptance of the revised terms. It is your responsibility to review this page regularly.

To use this platform, you must be at least 18 years of age (or the legal minimum gambling age in your specific jurisdiction). By creating an account, you represent and warrant that you have the legal capacity to enter into this agreement.

Our services are intended for users within the Philippines. Access from restricted regions or jurisdictions is prohibited, and the use of VPNs to bypass regional restrictions is a violation of these terms.

Users must provide accurate, current, and complete information during registration. You are prohibited from providing false or misleading data.

Verification (KYC): To prevent fraud and money laundering, we require identity verification before any withdrawals are processed. You may be asked to provide government-issued identification and proof of address.

Account Ownership: Only one account is permitted per person, household, or IP address. Duplicate accounts will be closed, and any funds held within them may be confiscated.

Security: You are solely responsible for maintaining the confidentiality of your password. If you suspect your account has been compromised, you must contact our support team immediately through the channels on this site.

We support various payment categories for deposits and withdrawals. All transactions are processed in PHP (₱).

Limits & Processing: Deposit and withdrawal limits, as well as estimated processing times, are displayed within your account settings and may vary depending on the chosen payment method.

Ownership: You must only use payment methods that are registered in your own name. Third-party payments are strictly prohibited and will be rejected.

Payouts: Full account verification is required before any funds can be withdrawn. We reserve the right to delay payouts if further security checks are necessary.

Each promotion offered on the site is subject to its own specific set of terms. You can find current offers on our Promotions page.

Wagering Requirements: Most bonuses come with playthrough (wagering) requirements. This means bonus funds must be wagered a specific number of times before they can be converted to withdrawable cash.

Fund Separation: Bonus funds are kept in a separate balance from your cash deposits. Cash funds are typically withdrawn first.

Betting Limits: While a bonus is active, maximum bet limits per round may apply. Exceeding these limits may result in the forfeiture of the bonus and any winnings derived from it.

Bonus Abuse: We monitor for patterns of bonus abuse. This includes creating multiple accounts to claim the same offer or hedging bets to clear wagering requirements.

All games on our platform use certified Random Number Generators (RNG) provided by our licensed game suppliers to ensure completely fair and unbiased outcomes.

Technical Issues: If a game round is interrupted by a technical glitch or connectivity failure, the round may be voided, and the original stakes refunded to your account, depending on the game state at the time of failure.

Disputes: In the event of a disputed round, the logs provided by the game supplier shall be the final authority for the investigation and resolution.

The following activities are strictly prohibited and may result in immediate account termination and forfeiture of funds:

• Fraudulent activity or providing false identity documents.
• Initiating chargebacks through payment providers for legitimate losses.
• Collusion between players to manipulate game outcomes.
• Arbitrage or hedge betting to guarantee a win.
• Use of bots, scripts, or any automation software.
• Exploiting technical glitches or "bugs" for profit.
• Any activity suspected of money laundering.
• Using another person's payment method or account.

We are committed to providing a safe gaming environment. Users have access to several tools to manage their gambling habits, including:

• Daily, weekly, or monthly deposit limits.
• Session reminders to track time spent on site.
• Cool-off periods for short-term breaks.
• Permanent self-exclusion.

Self-Exclusion: Once a self-exclusion period is set, it cannot be cancelled early. We will not accept requests to reopen an account during the exclusion period.

For more detailed information, please visit our Responsible Gaming page.

All content on this website, including text, graphics, logos, and software, is the property of william hill or its partners and is protected by intellectual property laws.

Users are granted a limited, non-exclusive license to access the site for personal use. You may not reproduce, redistribute, or modify any content without express written permission.

Our services are provided on an "as is" and "as available" basis. While we strive for 100% uptime, the platform may be interrupted for scheduled maintenance or due to reasons beyond our reasonable control.

Obvious Errors: We reserve the right to correct obvious errors in displayed odds, account balances, or payouts. In such cases, the corrected value will apply, and any erroneously paid funds may be reclaimed.

We reserve the right to suspend or close any account without prior notice if we suspect a breach of these terms, fraudulent activity, or for compliance reasons.

During an investigation, account functions (including withdrawals) may be temporarily frozen. Upon termination, remaining legitimate balances will be handled according to our internal security and legal protocols.

Your privacy is important to us. All personal data collected during registration and verification is handled in accordance with our strict security standards.

For a comprehensive explanation of how we collect, use, and protect your data, please refer to our Privacy Policy.

If you have a complaint, we ask that you first use our internal support channels to resolve the issue. When submitting a complaint, please provide your account ID, the date of the incident, and a detailed description of the problem.

If a dispute remains unresolved through our internal process, it will be handled according to the standard procedures for the jurisdiction in which the service is provided.

These terms are updated periodically to reflect changes in law or platform functionality. All updates are posted on this page. Please check the "Effective Date" at the top of the page to ensure you are reading the most current version.

If you have any questions regarding these Terms & Conditions or need clarification on a specific rule, please reach out to our dedicated support team through the official channels available on our Support page.