Cookie Policy | william hill Official Login & Online Casino PH
Last Updated: 2026-08-23
This policy explains how we use cookies and similar technologies to provide a secure, personalized, and efficient gaming experience for our users in the Philippines.
What Are Cookies?
Cookies are small text files that are downloaded to your computer or mobile device when you visit a website. They allow the site to "remember" specific information about your visit, which makes your subsequent interactions more efficient. Along with cookies, we use similar technologies such as Local Storage (which stores data on your device for longer periods) and Tracking Pixels (tiny invisible images that monitor page views and interactions).
For a gambling platform like william hill, these technologies are vital. They enable us to maintain a secure session so you don't have to log in every time you change pages, protect your account from unauthorized access, and ensure that your preferred currency (PHP) and language settings remain consistent throughout your session.
Types of Cookies We Use
Essential Cookies
These are strictly necessary for the website to function. They handle core features such as session authentication and security checks. Example: Keeping you logged into your account while navigating between the lobby and the cashiers. If disabled, the site will not function.
Performance Cookies
These collect anonymous data on how visitors use the site, helping us identify errors and improve load speeds. Example: Tracking which slot games are most popular to optimize their loading priority. The site remains fully functional if these are declined.
Functional Cookies
These allow the site to remember choices you make to provide a more personalized experience. Example: Remembering your preferred display currency as PHP or saving your recently opened games list. The site works without them, but preferences will reset.
Targeting & Advertising Cookies
These track browsing habits to show you offers that are relevant to your interests. Example: Displaying a specific promotion for Baccarat if you frequently play table games. The site functions perfectly without these.
How We Use Cookies
Session Management: Maintaining your authentication state so you stay logged in securely across different pages.
Preference Storage: Saving your custom settings, such as language and currency (PHP), for a seamless return visit.
Security & Fraud Prevention: Detecting multi-account abuse and identifying suspicious login patterns to protect your funds.
Usage Analytics: Measuring which pages and games are most used to improve our platform's overall performance.
Personalized Offers: Delivering tailored bonuses and promotional content based on your gaming preferences.
Third-Party Cookies
In addition to our own cookies, we allow trusted third-party service providers to place cookies on your device. These partners help us operate our platform more effectively. These include:
Analytics Partners: To help us understand user behavior and improve site layout.
Advertising Partners: To deliver relevant promotional content and measure campaign effectiveness.
Payment & Fraud Services: To ensure secure transactions via GCash and other methods and prevent identity theft.
Customer Support: To power our live chat features and provide real-time assistance.
Please note that each third-party provider operates under its own privacy and cookie policy, which we encourage you to review independently.
How to Manage or Disable Cookies
You have the right to control how cookies are used on your device. You can adjust your settings through your browser's menu:
Google ChromeSettings > Privacy and security > Third-party cookies
SafariSettings > Safari > Advanced > Website Data
Mozilla FirefoxSettings > Privacy & Security > Cookies and Site Data
Microsoft EdgeSettings > Cookies and site permissions > Manage and delete cookies and site data
Note on Incognito Mode: Browsing in "Private" or "Incognito" mode prevents the browser from saving cookies after the session ends, but it does not stop cookies from being used during the active session.
Warning: Blocking "Essential Cookies" will prevent you from logging into your account or completing deposits and withdrawals.
Cookie Consent & Your Choices
When you first visit our site, we will request your consent to use non-essential cookies via a consent banner. You can change your preferences at any time by clearing your browser cache or adjusting your browser settings.
For more detailed information on how we handle your personal data, please refer to our Privacy Policy.
Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology or regulatory requirements in the Philippines. Any changes will be posted on this page. We recommend checking the "Last Updated" date at the top of this page periodically to stay informed about how we use cookies.
Contact Information
If you have any questions regarding our use of cookies or wish to request more information about your data, please contact our customer support team through the channels listed on our Support Page or via the Live Chat feature available on our website.